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Compassionate, kind and caring

Posted By perseusjm46

"Compassionate, kind and caring"

About: Airbles Road Centre / Strathclyde Ward

(as a service user),

The staff of Strathclyde Ward have been outstanding in the care given to our Mum during her stay for end of life care. They treated her with dignity and respect and showed nothing but empathy and compassion to the family. Thank you, it means so much to us knowing that her final few weeks were in the hands of dedicated and experienced staff. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 09/03/2024 at 00:05
Published on Care Opinion at 00:05

picture of Jennifer Montgomery

Dear perseusjm46,

Thank you for taking the time to share your and your mums experience in the Strathclyde Ward.

I am so sorry for your loss. Please accept out condolences.

I am so pleased to hear that your mum was treated with dignity and respect and that the family received empathetic support while she was there. I would be delighted to share your kind words with the team who I am sure will take great pride in hearing your feedback.

I wish you and your family peace in this difficult time.

Kind Regards,

Jenni

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