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Explained everything really well

Posted By Maryf73

"Explained everything really well"

About: University Hospital Hairmyres / Gynaecology Rapid Access Unit

(as a service user),

I attend rapid access appointment yesterday excellent staff Dr Willocks, student Maria and nurses Margaret and Victoria. They were amazing made me feel comfortable and explained everything really well. 

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Responses

Response from Karen Donnelly, Business Support Manager, Surgical & Critical Care / Gynaecology, NHS Lanarkshire last month
Karen Donnelly
Business Support Manager, Surgical & Critical Care / Gynaecology,
NHS Lanarkshire

Submitted on 04/03/2024 at 12:25
Published on Care Opinion at 12:25

Thank you for taking the time to feedback to us about your recent experience at University Hospital Hairmyres, Rapid Access Unit.

I am pleased you received professional care from all the team. It will be a pleasure to share your feedback with them.

I hope you are recovering well.

Kind regards,

Karen Donnelly

Business Support Manager

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Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire last month
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 04/03/2024 at 12:29
Published on Care Opinion at 12:29

picture of Lise Axford

Dear Maryf73

Thank you for taking the time to share your positive feedback. Your comments will be shared with Dr Willocks, Maria, Margaret and Victoria as well as the wider team. They will pleased to know that everything was explained well and that you felt comfortable

Thank you again for your kind words

Best wishes

Lise.

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