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"Thank you for your wonderful care"

About: WestMARC (Lanarkshire)

(as a service user),

I would just like to pass on that the care I have been receiving at WestMARC since I had my amputation just over a year ago, has been wonderful. I feel listened to every time that I have been there to see the prosthetist, physiotherapist and the consultant.

My prosthetist is Lynne, and she deserves a medal for caring for me. I've needed several legs in the last year, but I also have very specific goals that she has helped me to achieve. Providing the right kind of liner for my prosthetic so that I could walk distances, and referring me to the consultant for a period of phantom pain I've been having. It doesn't matter what I come up with, she always has a way to solve the problem, and without any drama. 

The physiotherapist, I think she's called Nikki, has also been great. She introduced me to mirror therapy which was quite emotional at first. But she is so knowledgeable about some of my symptoms and why I might be getting the phantom pain at this time. 

Thank you WestMARC team for your wonderful care. I wouldn't be as independent without you. 

Seeing the whole me

Seeing the whole me


Involved in decisions

Involved in decisions


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Responses

Response from Laura Brady, Team Lead Prosthetist, WestMARC, NHS Greater Glasgow and Clyde 2 months ago
Laura Brady
Team Lead Prosthetist, WestMARC,
NHS Greater Glasgow and Clyde
Submitted on 05/03/2024 at 10:17
Published on Care Opinion at 11:21


Dear Viv1crisp

Thank you for your valued feedback.

It is great to hear how you have benefited form the new Established MDT Clinic we have set up. We aim to provide treatment tailored to each individuals needs.

Lynne and Nikki are valued members of our MDT team and I will ensure they receive this feedback.

Thanks again

Laura

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