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Quick and efficient out of hours service

Posted By mum1324

"Quick and efficient out of hours service"

About: Dalriada Urgent Care

(as a parent/guardian),

Quick & efficient service. I rang Daldoc (GP out of hours) as my 8 month old had croup. I got a call back within the hour and he was booked into be seen by the doctor 1.5 hours later. He was seen within 5 mins of arrival, examined and given steroids and sent home.

The health service gets a lot of negative feedback. In a stretched and underfunded system, I couldn't fault the care we received tonight.
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Responses

Response from Janet Shields, Complaints Manager, Dalriada Urgent Care ltd 2 months ago
Janet Shields
Complaints Manager,
Dalriada Urgent Care ltd

Submitted on 01/03/2024 at 17:05
Published on Care Opinion at 17:05

Thank you so much for expressing thanks and gratitude for the care and attention provided by the out of hours doctor.

I am extremely grateful for your correspondence and hope that should you require to use Dalriada Urgent Care in the future you will receive the same quality standard of care that we aim to provide.

Regards

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