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Communication was very good

Posted By Papillions

"Communication was very good"

About: General practices in Lanarkshire University Hospital Monklands / Dermatology

(as a service user),

I went to see dermatology at Monklands hospital. I initially went to my own doctor in October 2022. No referral was made then, but finally in November 2023 I got referred.

This appointment only took 3 months for me to be seen. Dr Shah was very caring, and was able to tell me straight away what the  different conditions I have were. He prescribed me creams, antihistamines, and bathing stuff. To try these for 2 months and I will get a follow up appointment.

Found Dr Shah very knowledgeable, and his communication was also very good. 

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Responses

Response from Alan Sommerville, Senior Nurse for Medicine, Renal and Associated Specialities, University Hospital Monklands, NHS Lanarkshire 2 months ago
Alan Sommerville
Senior Nurse for Medicine, Renal and Associated Specialities, University Hospital Monklands,
NHS Lanarkshire

Submitted on 01/03/2024 at 16:22
Published on Care Opinion at 16:22

Dear Papillions

Thank you for sharing such positive feedback on the Dermatology service at University Hospital Monklands.

I am so pleased you are impressed with the service and had such a positive experience and that you were seen quickly and by someone who had the knowledge and skills to help with your condition.

I will ensure that your gratitude is passed on to Dr Shah.

Wishing you well

Kind regards

Alan

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