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I feel they fob me off

Posted By inspireps33

"I feel they fob me off"

About: Portsdown Group Practice Queen Alexandra Hospital / General medicine

(as a service user),

Have had 2 abscess in not an ideal place for 6 years. When they flare up this makes me  really poorly needing time off work (unpaid).

Each time I’m off and need to see a Dr - I get given antibiotics, I have to add I have had numerous Out of Hours appointments too.

I have asked numerous times to have them cut out and finally gone and nothing.

I feel they fob me off - wasting money and to make matters worse costing me money that I can’t afford. 


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Responses

Response from Kay Bird, Portsmouth Hospitals NHS Trust 2 months ago
Kay Bird
Portsmouth Hospitals NHS Trust

Submitted on 08/03/2024 at 08:56
Published on Care Opinion at 09:01

Thank you for taking the time to provide feedback regarding the issues you are experiencing.

We were very sorry to read about your frustrating experience and would recommend contacting our Patient Advice & Liaison Service (PALS) for help and guidance, via the following methods:

Email the team: pht.pals@porthosp.nhs.uk

Telephone the team on 023 9228 6309

Kind Regards,

Kay.

PALS Manager, Queen Alexandra Hospital, Portsmouth.

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