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"Excellent care and communication!"

About: Craigavon Area Hospital / Elective admissions (CEAW) 4 south

(as a service user),

I was attending Craigavon area hospital for an elective tonsillectomy on S4. The lovely staff nurse who was caring for me, Lucy, cared for me throughout the day in a professional and compassionate way. I am only 20 years old so it was lovely to have a young nurse look after me. Lucy gave me reassurance and encouragement and always explained what was happening. This made me feel less anxious and made the procedure much easier. 

The staff were all very professional and caring and I feel so lucky to have been under the care of so many wonderful people. From the pharmacist, the surgeon and the anaesthetist… they were all so caring and professional. Well done Southern health and social care trust! 


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Responses

Response from Tracey McGuigan, Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate, Southern Health and Social Care Trust last month
Tracey McGuigan
Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate,
Southern Health and Social Care Trust
Submitted on 11/03/2024 at 08:44
Published on Care Opinion at 08:44


Tracey McGuigan Lead nurse SCS

Thank you for taking the time to provide positive feedback following your admission to 4S. Your feedback is greatly appreciated.

I wish you a speedy recovery.

Take care

Tracey McGuigan

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