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Care Opinion

Wonderful team

Story from nhs.uk

"Wonderful team"

About: Russells Hall Hospital

From the moment I arrived every member of staff was so helpful and kind and spent time re-assuring me and made me feel comfortable in an uncomfortable situation. The procedures I needed were carried out caringly, efficiently and hygienically. Wonderful service a credit to our amazing NHS.

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Responses

Response from Patient Experience Assistant, Patient Experience, The Dudley Group NHS Foundation Trust 3 months ago
The Dudley Group NHS Foundation Trust

Submitted on 07/03/2024 at 17:17
Published on Care Opinion at 17:17

Dear Sue,

Thank you for taking the time to tell us about your positive experience at our hospital and rating the service as 5 stars. We are happy to hear that staff provided a helpful and reassuring service and were able to keep you at ease during your procedures.

All the best and take care,

Patient Experience Team

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