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"Very friendly and efficient Hospital"

About: The Queen Elizabeth Hospital, King's Lynn, NHS Foundation Trust

I was admitted to the Arthur Levin Day Surgery Unit yesterday for a umbilical hernia operation. From the moment I arrived at the reception, until I was discharged in the evening, all of the staff made me feel very welcome and at ease. Every step of the procedures to be carried out were explained to me and the staff were very careful in comfirming my details whenever I was passed to other members of staff. The reception waiting area, hospital ward, toilet and other rooms were spotlessly clean and the cleaning staff need to be praised too for their thoroughness.

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Response from The Queen Elizabeth Hospital, King's Lynn, NHS Foundation Trust 2 weeks ago
The Queen Elizabeth Hospital, King's Lynn, NHS Foundation Trust
Submitted on 09/04/2024 at 15:45
Published on nhs.uk at 15:45


Dear Chris,

Thank you for your feedback. We are pleased to hear that you had this experience while you were with us. I will be sure to pass your feedback on to the Arthur Levin Day Surgery Unit and request this feedback also is shared with the domestic (cleaning) team.

Thank you again.

Kind regards, Charlotte Lawrence.

Patient Experience and Public Engagement Lead.

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