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Could not have been happier will level of care I received

Posted By Jeawx46

"Could not have been happier will level of care I received"

About: Glasgow Royal Infirmary / Accident & Emergency Glasgow Royal Infirmary / Elderly Medicine (12, 14, 18, 23, 29, 30, 32, 33,35 ,39 & 53)

(as the patient),

I was admitted to A&E department at Glasgow Royal Infirmary from Ambulance. I had excellent care and was admitted.

I spent while in cubicle 10 then moved to holding ward then into Ward 30 the level of care was excellent from nurses Doctors and every other staff member in ward, could not have been happier will level of care I received. 

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Responses

Response from Clare Bradley, Business Support Manager, Older People's Services - North Sector, NHS Greater Glasgow and Clyde 2 months ago
Clare Bradley
Business Support Manager, Older People's Services - North Sector,
NHS Greater Glasgow and Clyde

Submitted on 01/03/2024 at 12:04
Published on Care Opinion at 12:05

Dear Jeawx46,

On behalf of Ward 30 I would like to thank you for taking the time to leave such lovely feedback on Care Opinion. I was extremely pleased to hear that you received such excellent care and had a positive experience during your stay in Ward 30. I can confirm this has been shared with our team and staff in Ward 30 who were extremely thankful and touched by this. I can also update that this has also been passed to our colleagues in A&E who will share amongst their team.

Kind Regards,

Clare Bradley
Business Manager

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Response from Deborah McCoach, Interim Lead Nurse, Emergency Care - North Sector, NHS Greater Glasgow and Clyde 2 months ago
Deborah McCoach
Interim Lead Nurse, Emergency Care - North Sector,
NHS Greater Glasgow and Clyde

Submitted on 01/03/2024 at 20:43
Published on Care Opinion on 02/03/2024 at 09:05

Dear Jeawx46

Thank you for taking the time to post such positive and welcoming feedback. I have forwarded on your feedback to all staff in the Emergency Department who are very grateful.

I hope you are keeping well and on the mend now.

Debbie McCoach

Lead Nurse

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