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"Hospital food"

About: Paediatrics / Oak Ward

(as a parent/guardian),

The food is very bland and boring. My daughter did not enjoy the majority of the meals provided. I was offered a meal on the ward and can understand why she had been complaining about the food.

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Responses

Response from Angela Giles, Ward Management Team PA, Children's unit, Somerset Foundation Trust 2 months ago
We are preparing to make a change
Angela Giles
Ward Management Team PA, Children's unit,
Somerset Foundation Trust
Submitted on 04/03/2024 at 15:12
Published on Care Opinion at 15:16


picture of Angela Giles

Hi quebecpx58

Thank you so much for taking the time to leave feedback, I'm so sorry to hear that your daughter didn't enjoy the meals provided.

It would be great to hear a bit more about what food was ordered and what choices you were offered to help us improve this service in the future. If you would like to contact me on angela.giles@somersetft.nhs.uk, we could arrange a convenient time to chat about your stay.

Thank you once again for taking the time to write to us and I look forward to speaking to you soon

Kind regards

Ang Giles

Ward management team PA

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Response from Angela Giles, Ward Management Team PA, Children's unit, Somerset Foundation Trust 2 hours ago
We have made a change
Angela Giles
Ward Management Team PA, Children's unit,
Somerset Foundation Trust
Submitted on 08/05/2024 at 12:24
Published on Care Opinion at 12:46


picture of Angela Giles

Hi quebecpx58

I wanted to reassure you that we are constantly looking at the options and variety of food we offer the children and young people in Hospital. I have reminded all staff about the importance of making families aware that we offer hot and cold options to includes a variety of finger foods at meal times. We also keep a stock of Sandwiches, Bread, snacks and hot food options here on the unit that can be accessed at any time 24 hours a day.

Thank you once again for taking the time to write to us and I hope that I have offered some reassurance should your daughter need to visit us again

Kind regards

Ang Giles

Ward management team PA

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