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Our son had a great experience in all aspects

Posted By earmarktt59

"Our son had a great experience in all aspects"

About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / Acute assessment unit Forth Valley Royal Hospital / General surgery Scottish Ambulance Service / Emergency Ambulance

(as a service user),

Our son had a great experience in all aspects of his care while in hospital.

From ambulance A&E AAU, B31. All great.

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Responses

Response from Lesley Kay, Patient Experience Team Leader, Corporate Affairs, Scottish Ambulance Service 2 months ago
Lesley Kay
Patient Experience Team Leader, Corporate Affairs,
Scottish Ambulance Service

Submitted on 28/02/2024 at 16:07
Published on Care Opinion at 16:07

Dear Earmarktt59

Thank you for taking time to get in touch through Care Opinion to offer us feedback on the care your son

I am thrilled to read about all the staff who looked after him

I hope your son is feeling much better and is on the road to recovery

Thanks again

Lesley

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Response from Joanne Auld, Senior Charge Nurse, Accident & Emergency, NHS Forth Valley 2 months ago
Joanne Auld
Senior Charge Nurse, Accident & Emergency,
NHS Forth Valley

Submitted on 28/02/2024 at 16:42
Published on Care Opinion at 16:42

Dear Earmarktt59,

Thankyou so much for taking the time to post your experience on care opinion.

I am so pleased that your experience was a positive one from all areas. I hope your son is on the mend.

thanks again

Joanne Auld

Senior Charge Nurse

Emergency Department

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Response from Heather Riddoch, Clinical Nurse Manager, NHS Forth Valley 2 months ago
Heather Riddoch
Clinical Nurse Manager,
NHS Forth Valley

Submitted on 29/02/2024 at 08:45
Published on Care Opinion at 08:45

Dear Earmarktt59,

We are so pleased to hear that you and you son had such a positive experience.

Thanks so much for taking the time to post this and I will share this with the B31 team.

I hope your son is recovering well.

Heather Riddoch

Lead Nurse

Emergency Care & In-Patients.

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