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Our son had a great experience in all aspects

Posted By earmarktt59

"Our son had a great experience in all aspects"

About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / Acute assessment unit Forth Valley Royal Hospital / General surgery Scottish Ambulance Service / Emergency Ambulance

(as a service user),

Our son had a great experience in all aspects of his care while in hospital.

From ambulance A&E AAU, B31. All great.

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Responses

Response from Lesley Kay, Patient Experience Team Leader, Corporate Affairs, Scottish Ambulance Service 16 months ago
Lesley Kay
Patient Experience Team Leader, Corporate Affairs,
Scottish Ambulance Service

Submitted on 28/02/2024 at 16:07
Published on Care Opinion at 16:07

Dear Earmarktt59

Thank you for taking time to get in touch through Care Opinion to offer us feedback on the care your son

I am thrilled to read about all the staff who looked after him

I hope your son is feeling much better and is on the road to recovery

Thanks again

Lesley

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Response from Joanne Auld, Senior Charge Nurse, Accident & Emergency, NHS Forth Valley 16 months ago
Joanne Auld
Senior Charge Nurse, Accident & Emergency,
NHS Forth Valley

Submitted on 28/02/2024 at 16:42
Published on Care Opinion at 16:42

Dear Earmarktt59,

Thankyou so much for taking the time to post your experience on care opinion.

I am so pleased that your experience was a positive one from all areas. I hope your son is on the mend.

thanks again

Joanne Auld

Senior Charge Nurse

Emergency Department

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Response from Heather Riddoch, Department Manager/Senior Nurse, NHS Forth Valley 16 months ago
Heather Riddoch
Department Manager/Senior Nurse,
NHS Forth Valley

Submitted on 29/02/2024 at 08:45
Published on Care Opinion at 08:45

Dear Earmarktt59,

We are so pleased to hear that you and you son had such a positive experience.

Thanks so much for taking the time to post this and I will share this with the B31 team.

I hope your son is recovering well.

Heather Riddoch

Lead Nurse

Emergency Care & In-Patients.

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