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The care I received could not be faulted

Posted By The Tall Man

"The care I received could not be faulted"

About: Mid-Ulster Hospital / Endoscopy Suite

(as the patient),

Visited the Endoscopy Unit, Mid Ulster Hospital today for a procedure. 

The care that I received from the nursing staff and endoscopist, Ailsa, could not be faulted. Everything was explained very clearly at each stage and constant reassurance given which helped to quell some anxiety that I had.

Special thanks to the wonderful team comprising Colleen, Ailsa, Marie, Donna, Molly and Nuala who attended to me.
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Responses

Response from Jacqueline Erskine, Endoscopy Ward Manager, Endoscopy Unit, Antrim and Mid Ulster Hospital, NHSCT 2 months ago
Jacqueline Erskine
Endoscopy Ward Manager, Endoscopy Unit, Antrim and Mid Ulster Hospital,
NHSCT

Endoscopy Ward Manager

Submitted on 07/03/2024 at 11:16
Published on Care Opinion at 11:16

Hi

I am pleased to hear that you had a positive experience when you attended the Mid Ulster Hospital. I will pass your kind comments to the staff and especially those who were involved in your care.

All of us try to make sure the patients journey through the unit is well explained and clearly, to help relieve anxiety and fear. This helps patients feel relaxed and comfortable, as this can help the procedure to be performed with ease and make the experience as pleasant as possible.

Jacqui Erskine

Endoscopy Manager

Antrim and Mid Ulster Hospital

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