Care Opinion

Care was excellent

Posted By cafeqm46

"Care was excellent"

About: Cameron Hospital / Recovery & rehabilitation Trauma & orthopaedics / Orthopaedic National Treatment Centre Victoria Hospital / Trauma & orthopaedics

(as the patient),

Whilst out walking with my wife late last year, I slipped on an icy patch and ruptured both Patella Tendons as well as breaking my right ankle. My wife phoned for an ambulance which came very quickly and I was taken to Victoria Hospital, Kirkcaldy where I was X Rayed and admitted to Ward 32. My care there was excellent with 2 operations.

I was transferred to Cameron Hospital, Windygates and stayed there around 6 weeks. My stay at Cameron was superb with the care from all the staff from Domestic, Auxiliary, Nurses and Doctors being of the highest order. Nobody wants to be in hospital but having the attention I received made it more than bearable. The food was of a very good standard with lots of drinks on offer. Although Physio was at times painful, I would like to thank the team for all the attention they gave me. Although recovering from this accident will take some time yet, I cannot praise the treatment I received from everybody highly enough. 

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Responses

Response from Lynn Barker, Director of Nursing, HSCP Nursing Directorate, Health & Social Care Partnership 6 months ago
Lynn Barker
Director of Nursing, HSCP Nursing Directorate,
Health & Social Care Partnership

Submitted on 28/02/2024 at 11:11
Published on Care Opinion at 11:11

picture of Lynn Barker

Dear cafeqm46,

Thank you very much for taking the time to let us know your experience you have had lately.

I hope you are still recovering well and delighted to ready the staff have been superb, I will ensure the team are aware.

Take care,

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Response from Vicki Black, Senior Charge Nurse, Balgonie Ward, NHS Fife 6 months ago
Vicki Black
Senior Charge Nurse, Balgonie Ward,
NHS Fife

Submitted on 05/03/2024 at 09:28
Published on Care Opinion at 09:36

picture of Vicki Black

Thank you very much for taking the time to share your experience within our ward. I am delighted to hear that your stay was superb and all the staff you encountered during your stay made you feel well cared for.

I hope you are continuing to improve from your accident and we wish you well on your recovery journey.

I will ensure that your gratitude to all staff is shared with them, thank you and take care.

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Response from Nicole Whyte, Integrated Teams Manager, Intermediate Care Teams, NHS Fife 6 months ago
Nicole Whyte
Integrated Teams Manager, Intermediate Care Teams,
NHS Fife

Submitted on 06/03/2024 at 10:13
Published on Care Opinion at 11:03

picture of Nicole Whyte

Dear Cafeqm46

Thank you for taking the time to share your response and positive experience.

On behalf of the OT and PT team I will pass on your gratitude as the team do strive to ensure that our patients have a positive rehab experience.

I wish you well in your continued recovery at home.

Kind regards

Nicole

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Response from Lisa Connelly, Senior Charge Nurse, Ward 33 (Ortho/Trauma), NHS Fife 6 months ago
Lisa Connelly
Senior Charge Nurse, Ward 33 (Ortho/Trauma),
NHS Fife

Submitted on 06/03/2024 at 17:22
Published on Care Opinion at 17:22

Dear cafeqm46,

on behalf of the orthopaedic team I would like to thank you for your lovely feedback. I am glad to hear that the care you received was excellent.

I hope your recovery is going well. Your feedback will be shared throughout our team.

Kind regards, Lisa Connelly

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