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"essential service"

About: Moyle Hospital / Outpatients Department

(as a service user),

Following a diagnosis of LPL, a type of non-Hodgkin lymphoma, I have had to have regular blood tests throughout my treatment (Mar to Oct 2023) and for periodic check ups since then. I have been looked after very well each time by the phlebotomy team who visit Moyle hospital in Larne. I think this is an essential service as it not only removes a task from the busy local health centre, but also ensures a high level of expertise in dealing with taking blood samples. I have found the procedure quick and relatively painless. The staff are diligent in "getting it right" - paying attention to labels, bottles, etc - which means all of the important results are available to my consultant when required. Also they have a friendly, reassuring manner. Without the phlebotomy team, I would be required to attend an already busy treatment room in the local surgery where in my opinion the blood tests would not be done in such a quick, painless manner as the phlebotomists can do. Long may this specialist service continue!

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Responses

Response from Rebecca Getty, Assistant Director Diagnostic & Clinical Services, Surgical & Clinical Services, NHSCT 2 months ago
Rebecca Getty
Assistant Director Diagnostic & Clinical Services, Surgical & Clinical Services,
NHSCT
Submitted on 27/02/2024 at 14:56
Published on Care Opinion at 14:56


Dear Aventador thank you so much for providing feedback on your experience in the Moyle phlebotomy service. I am delighted to hear you have been well cared for by the team throughout your treatment journey and that you are now in remission. Best wishes for the future. Regards Rebecca

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Response from Tracey Jamison-McGowan, Ward Manager, Outpatients Moyle Hospital, NHSCT 2 months ago
Tracey Jamison-McGowan
Ward Manager, Outpatients Moyle Hospital,
NHSCT
Submitted on 28/02/2024 at 11:52
Published on Care Opinion at 12:14


Aventador,

Thank you for this positive feedback regarding your experience at the Moyle Phlebotomy Clinic, during the duration of your treatment. I will pass this onto my team of nurses.

Best wishes

Tracey

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