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"The whole of the surgical team were fantastic"

About: North Devon District Hospital / General surgery

(as the patient),

I am so pleased with the whole experience when having my Bi lateral knee replacement operations.

The whole of the surgical team were fantastic. My nursing care within Jubilee ward could not have been better. The cleaning and catering staff were caring as well. The two ambulance men were excellent. It seems mean to pick out individuals because all were so caring and helped me to get through what is quite an ordeal but I have to mention Dave and Roh the physio team who pushed me so hard without them I would not be so far into this recovery. Thanks to all at NDDH.

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Responses

Response from Julie Pragnell, Ward Manager - Jubilee Ward (Northern Services), Jubilee ward (Northern Services), Royal Devon University Healthcare NHS Trust 2 months ago
Julie Pragnell
Ward Manager - Jubilee Ward (Northern Services), Jubilee ward (Northern Services),
Royal Devon University Healthcare NHS Trust

Ward Manager

Submitted on 05/03/2024 at 10:26
Published on Care Opinion at 10:26


Dear phasers46,

Thank you for taking the time to respond following your recent Bilateral Knee Replacements with us on Jubilee Ward.

I am pleased to hear that you found the nursing care could not have been better.

Bilateral replacements can often be challenging for patients, but you rose to the challenge and made a remarkable recovery. You should feel very proud of yourself.

I will pass on your kind words to the nursing, catering, and therapy team on the ward.

Wishing you a continued recovery.

Best Wishes.

Julie Pragnell

Ward Manager

Jubilee Ward

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