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"So helpful and comforting"

About: Integrated Community Services Service Delivery Unit / Malvern Neighbourhood Team

(as a service user),

I was quite desperate for help with 2 suspected skin cancer lesions on my leg, one of which had a biopsy done. No help forthcoming from my GP surgery.  District Nurse called and was so helpful and comforting with dressings  etc. Following a further biopsy, another DN called to change dressing and check wound.  She also offered to refer me re circulation problems in the same leg - something which had been getting worse and making walking difficult for some time. Again, sadly a phone call with someone at my GP surgery had not been helpful.  I am in my 80s with various health problems which cause me anxiety from time to time. I feel so relieved to have the Malvern Neighbourhood Team available to care as I live alone with family far away. I'm so grateful for all they do to help in time of need. They are like angels sent from God! 

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Responses

Response from Debra Abbots, Operational Lead Malvern Neighbourhood Team., Malvern Neighbourhood Team, Herefordshire and Worcestershire Health and Care NHS Trust 2 months ago
Debra Abbots
Operational Lead Malvern Neighbourhood Team., Malvern Neighbourhood Team,
Herefordshire and Worcestershire Health and Care NHS Trust
Submitted on 26/02/2024 at 15:59
Published on Care Opinion at 16:10


Hi Chrissie,

Many thanks for your comments.

It is a pleasure to support you. Retaining your independence within your own home is important and you know that you can always contact us if needed.

Again, many thanks for your kind words.

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