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Feeling valued and human

Posted By Wendy29

"Feeling valued and human"

About: Inclusion Thurrock (Talking Therapies)

(as a service user),

Inclusion Thurrock actively listened to my issues right from the get go. I felt valued and human and not someone who was slowly losing it. After the initial call I received a call to say there was an opportunity to use a partner agency Dr Julian services and I took this opportunity up.

I can honestly say that my sessions with my therapist Shuwama have changed my whole outlook and life for the better.

I was treated with kindness and compassion and when a certain exercise didn’t work for me another was used instead. I still am amazed at how far I have come and would highly recommend putting your trust in the service and taking those first steps.

They have been there for me every step of the way, virtually holding my hand and being my cheerleader with just enough of a push to make me tackle those embedded issues

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Clare Dolan, Assistant Psychological Wellbeing Practitioner, Inclusion Thurrock NHS Talking Therapies, Inclusion Thurrock 2 months ago
Clare Dolan
Assistant Psychological Wellbeing Practitioner, Inclusion Thurrock NHS Talking Therapies,
Inclusion Thurrock

Submitted on 23/02/2024 at 17:36
Published on Care Opinion on 26/02/2024 at 08:52

Hi Wendy,

Thank you so much for leaving this lovely review.

It is wonderful to hear that you felt acknowledged and listened to right from the start at Inclusion Thurrock.

We are delighted to hear that you had such a positive experience with our partner service, Dr Julien. From what you say it sounds like yourself and Shuwama did some really significant work together. It's lovely to hear that you were met with such kindness and that Shuwama could offer flexibility when certain techniques didn't work for you.

I am sure your story will encourage others to put their trust in our service/ Dr Julien. Accessing therapy can feel incredibly daunting and so it is really important that people see stories like this, to instill hope and show how far people can come.

Warm regards,

Clare

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