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Totally unorganised

Posted By Rbiz

"Totally unorganised"

About: New Cross Hospital / Accident and emergency

(as the patient),

Totally unorganised services to tax payers. Can’t even keep a simple list of who is going next for a check up with the doctor.

At the time of writing I have waiting for 6 hours with chest pain… and still waiting. Others have arrive after me and have been seen to before me. 

It’s a real shame that the NHS is this state. The lax atmosphere from staff and the tick box attitude is appalling.

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust 2 months ago
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust

Submitted on 27/02/2024 at 12:27
Published on Care Opinion at 12:27

Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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