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Full explained before and after

Posted By Stephenbx24

"Full explained before and after"

About: Lincoln County Hospital / Endoscopy

(as a service user),

The whole colonoscopy  process was fully explain before during and after the procedure. Staff were fabulous and engaging throughout my time in the unit. During the actual procedure I was told what was being looked for, what was found and how it was going to be dealt with.

As uncomfortable at times as the procedure was, I couldn't have wished for better people around me to distract me from the discomfort. Afterwards staff made sure I was comfortable and understood what I should do after leaving the unit. Very happy with the way the day went. Please thank the staff.

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Responses

Response from Carolann Belk, Matron, Endoscopy, United Lincolnshire Hospitals NHS Trust 2 months ago
Carolann Belk
Matron, Endoscopy,
United Lincolnshire Hospitals NHS Trust

Submitted on 28/02/2024 at 07:28
Published on Care Opinion at 07:28

Dear Stephenbx24

Thank you for taking the time to leave feedback about your experience at Lincoln Endoscopy. I was really pleased to read that you felt well informed and supported throughout your procedure. I will pass on your kind comments to our Lincoln Team’

Regards,

Carolann

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