"They guided us through an awful day with compassion"

We discovered at a 12 week scan that my pregnancy was 'non-continuing'. Rebecca the sonographer was calm, collected but so calm when she told us. Her kindness made bad news just a little more bearable.

Days later I experienced very heavy bleeding with the miscarriage and needed emergency admission. When I phoned the Early Pregnancy Assessment Centre, Morven the nurse was reassuring and calm whilst arranging for help and explaining to me exactly what I needed to do to get to hospital. She also explained what she thought was happening and why I needed admission. I was alone at home when I phoned and I think I would have found it hard to stay calm if she hadn't been so reassuring.

I was cared for by the Gynaecology Assessment Unit, by nurses Rachel and Jess and by Dr Rachel. Every single one of them guided us through an awful day with compassion, professionalism and care. I understand the unit was very busy that day, but as a patient I felt I experienced excellent care regardless of this, and in a timely manner. Dr Rachel made sure we had time to ask the many questions we had before I was discharged. 

I am so grateful for the calmness and kindness of everyone throughout this process. If anyone had even slightly made me feel like I was being overly dramatic or like I was being a bother, I would have added shame and guilt to my emotional burden. If anyone had displayed panic, I would have freaked out. Thank you to them all for fixing me and for supporting us emotionally through this process.