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I found the staff friendly and helpful

Posted By Madonna

"I found the staff friendly and helpful"

About: Dame Carol Detoxification Service

(as a service user),

Due to past circumstances, this led me to drinking on a regular basis.

Around 2021 I realised I had a drinking problem and I was also medically advised I had an issue. 

I was referred by CGL in 2024 for de-tox, I was initially resistant through fear and the stigma around it. My Recover Worker assured me this was the right treatment for me and I attended DCDS. 

I found the staff friendly and helpful. The food was tasty and the chef was accommodating. It was a nice, safe environment. I found  some of the support and wellbeing classes difficult, but I feel they really helped me.

I am apprehensive but hopeful, I feel that the fog has lifted and I am proud of myself.

 

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Responses

Response from Emma Smith, Bed Manager, Dame Carol Detox Service, Inclusion last month
Emma Smith
Bed Manager, Dame Carol Detox Service,
Inclusion

Submitted on 07/03/2024 at 14:18
Published on Care Opinion at 14:18

Hello Madonna;

Thank you so much for taking the time to leave us feedback with regards to your treatment journey with us.

I am glad you found the staff friendly and helpful. I am glad you found it a safe environment and enjoyed the food here.

We're really thankful for your feedback, I shall pass on your kind words to the team and we wish you all the best for the future.

Emma Smith Bed Manager

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