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I felt safe in their hands

Posted By Story teller I

"I felt safe in their hands"

About: Queen Margaret Hospital / Cataract Unit

(as a service user),

I was admitted to cataract dept. at Queen Margaret hospital Dunfermline in Feb 2024.

I was greeted by friendly staff who explained the procedure and administered pre-op drops etc.  The surgeon explained the procedure and I felt safe in their hands. Four days on from the procedure and I feel happy with the result & received good aftercare. I was able to follow the eye drop regime and post-op instructions. 

I visited minor injuries the next day and was reassured all was to be expected.  I would recommend having this surgery here.  Great team at Queen Margaret Hospital Dunfermline.

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Responses

Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife 2 months ago
Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 21/02/2024 at 16:05
Published on Care Opinion at 16:05

Dear Story Teller I,

Thank you for taking the time to share your experience within Ophthalmology. It is so reassuring to the team that you felt safe in their hands and the care you received from the full team. I will take great delight in sharing this wonderful feedback with the team

Please get in touch if you have any questions

take care

Stacey Arnott

SCN Ophthalmology

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