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My daughter

Posted By Wendycx24

"My daughter"

About: Northampton General Hospital (Acute) / Trauma and orthopaedics

(as a parent/guardian),

My daughter was injured during a rugby training session in London, we brought her back to NGH A&E department, as we live in the area, after being advised to by her club doctor.   

She was seen by a doctor, had xrays and had been discharged within an hour.  I cannot thank the staff enough for seeing her and treating her so quickly.   I only ever see bad comments about our hospital I wanted to share something positive 

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Responses

Response from Sara Francis, Patient Experience Coordinator, Northampton General Hospital NHS Trust 2 months ago
Sara Francis
Patient Experience Coordinator,
Northampton General Hospital NHS Trust

Submitted on 22/02/2024 at 14:06
Published on Care Opinion at 14:06

picture of Sara Francis

Good afternoon,

Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us.

We are so pleased that your daughter had a positive experience in the A&E Department and was pleased with the treatment and care given by the staff looking after her. It is also great to hear the your daughter did not have to wait too long to be treated.

Your positive comments will be passed on to all the staff involved in your daughter's treatment and care, who I am sure, will be absolutely thrilled to read such lovely feedback.

Take care,

From Sara Francis

Patient Experience & Engagement Team

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