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"I am doing really well, and it is thanks to you all."

About: Bideford Hospital / Pre Operative Assessment North Devon District Hospital / Colorectal surgery & stoma care North Devon District Hospital / Endoscopy North Devon District Hospital / Gastroenterology North Devon District Hospital / General surgery North Devon District Hospital / Intensive & Critical Care Unit North Devon District Hospital / Theatres

(as a relative),

I took part in a routine home testing kit for bowel cancer screening, further to this I was referred to the Endoscopy unit where I was almost immediately diagnosed with cancer. I was only having minor symptoms so was pleased the test was available or the cancer wouldn't have been picked up so early. 

The Endoscopy department were amazing, so kind and considerate, the team were very caring during the procedure, and particularly caring when delivering my diagnosis. I was quickly referred for surgery where Mr Cartmell and his team were fantastic, deciding on a way forward and what would be best for me.

There were many different appointments (anaesthetics spent a really long time explaining and deciding on the best plan, thank you) and it was a confusing time but the teams were always contactable for questions when I had them. 

I had to have a stoma fitted, the team were exceptionally patient explaining how it would work and how I would live long term with this change. The teams at North Devon District Hospital could not have been better, I had a long stay on ICU and my family tell me that I had the absolute best of care by the tremendous staff, I don't remember much about my time on ICU.

I was then moved to Lundy Ward and they were tremendous, so patient, caring and answered my many, many questions.  I would like to thank all involved in my care particularly over the Christmas period when you could have been with your own families. 

I am doing really well, getting out and about with my dog, and it is thanks to you all, I cannot thank you all enough

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Responses

Response from Jo Williams, Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Jo Williams
Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 21/02/2024 at 15:22
Published on Care Opinion at 15:22


Dear Leigy53,

Thank you for sharing your story on Care Opinion and mentioning the Endoscopy team.

I am so happy to hear that after your long medical journey you are doing really well!

Your story shows how well the NHS and it's teams work together especially when a patient receives a diagnosis such as you did and I am so glad your experience was a positive one.

In endoscopy, the team always strive to be caring, professional and deliver the best service we can for our patients.

Once again, thank your for your lovely feedback and keep enjoying walking your dog!

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