This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Lack of organisation and no care at weekend

Posted By Clabj46

"Lack of organisation and no care at weekend"

About: Medway Maritime Hospital

(as a relative),

I found this to be a disgusting establishment, end of life care is disrespectful. Staff we met had zero compassion. Everything stops at the weekend, no doctors, no physio, nothing! Apparently you cannot be sick at the weekend or after 5pm in the week! My relative was dying and staff had no urgency to relieve her pain or move her to a quiet area to pass with dignity and respect.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Medway NHS Foundation Trust 2 months ago
Medway NHS Foundation Trust

Submitted on 21/02/2024 at 14:40
Published on Care Opinion at 14:40

We are really sorry to hear that your family's experience was poor and would like to understand more about what happened.

Please contact our PALS Team (Patient Advice and Liaison Service) on 01634 825004 or medwayft.pals@nhs.net and they will be happy to speak with you.

Kind regards,

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k