"The whole team were very empathic, listened to me"

About: Sidwell Street Clinic / Exeter Sexual Health

(as a service user),

I was worried about my first appointment at the Sexual health clinic because of the nature of my symptoms.

Luckily the whole team were very empathic, listened to me and had my best interests at heart. I feel much happier about any future contact with the centre and feel confident I can speak openly to any of the staff if I need to.

Thank you for all your help.

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Responses

Response from Judith Sumner, Receptionist - Exeter Sexual Health Service, Sexual Health Service - Exeter, Royal Devon University Healthcare NHS Foundation Trust 8 months ago
Judith Sumner
Receptionist - Exeter Sexual Health Service, Sexual Health Service - Exeter,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 18/02/2024 at 15:10
Published on Care Opinion at 15:10


Hi craterzr35,

Thank you for your lovely feedback, I am so glad that you had such a good experience with us and everyone was empathic, helpful and you felt listened to, its also very good to hear that it made you feel comfortable and confident enough that you would be happy to come back.

Don't hesitate to call us on 0300 303 3989 if you do need anything further.

Best wishes

Judith

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