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Everything went very smoothly

Posted By VanMan

"Everything went very smoothly"

About: St John's Hospital / Endoscopy

(as a service user),

Great service at St Johns Hospital in Livingston. I had to attend the Medical Day Unit for a screening and everything went very smoothly.

There was no waiting, and the staff were very helpful and made me feel at ease, even though the hospital was very busy. 

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Responses

Response from Claire Withnell, Patient Experience Officer, Patient Experience Team, NHS Lothian 2 months ago
Claire Withnell
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 20/02/2024 at 10:01
Published on Care Opinion at 10:01

picture of Claire Withnell

Dear VanMan,

Thank you for sharing your feedback with us via Care Opinion regarding the Endoscopy service at St Johns Hospital.

I was glad to read that the appointment had gone so smoothly and that you were made to feel at ease. At these busy times within all the services, it was also nice to hear that you were seen without any wait.

Thank you again and I will ensure that endoscopy receives this feedback which they will be delighted to receive.

Best wishes,

Claire

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