"Self Catheterisation"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66) Queen Elizabeth University Hospital Glasgow Neurosurgery (Ward 64 – 66) Glasgow G51 4TF

Posted by Ashleigh234 (as the patient), 2 months ago

I had to be taught self catheterisation something I was so nervous and anxious about.
Harriet and Michelle made me feel at ease and made the full process so much easier than I thought. The after care was brilliant and it just all made it so much less traumatic than I had imagined.

More about:

intermittent self-catheterisation

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Responses

Ruth McLaughlin

Lead Nurse, General Surgery /ENT/Urology (Queen Elizabeth University Hospital),

NHS Greater Glasgow and Clyde

Submitted on 16/02/2024 at 17:12

Published on Care Opinion at 17:12

Hi Ashleigh234, thank you for your kind words about staff who made your experience a much more pleasant one than you anticipated. In order to direct the feedback to Harriet and Michelle, what hospital / clinic did you get this support from?
Thank you
Ruth McLaughlin
Lead Nurse
ENT ( City Wide) Urology ( South) & Outpatients

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Update posted by Ashleigh234 (the patient) 2 months ago

It’s the Queen Elizabeth hospital in Glasgow. Ward 66

Ruth McLaughlin

Lead Nurse, General Surgery /ENT/Urology (Queen Elizabeth University Hospital),

NHS Greater Glasgow and Clyde

Submitted on 19/02/2024 at 10:26

Published on Care Opinion at 10:26

Hi Ashleigh234, thank you for this information.
Hopefully the Care Opinion team can redirect your comments to SCN Lesley Diggines / Lead Nurse Pamela Philp who manage Ward 66 QEUH
Ruth McLaughlin
Lead Nurse
ENT ( City Wide) Urology ( South) & Outpatients

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Sam Atkinson

Clinical Service Manager, Neurosurgery,

NHS Greater Glasgow and Clyde

Submitted on 20/02/2024 at 15:55

Published on Care Opinion at 15:55

Thanks for your comments, Ashleigh. I am pleased to see our team made your experience that much easier. I will be sure to pass your message onto the team in Ward 66, who I'm sure will be thrilled to read it.
Sam
Sam Atkinson
Clinical Service Manager - Neurosurgery, OMFS, Neuroanaesthesia, INR, Adult Cleft Surgery, INSTheatres.
Institute of Neurological Sciences | Level 3 | Neurology Building | Queen Elizabeth University Hospital

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