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Beautiful warm and clean department

Posted By capellasw38

"Beautiful warm and clean department"

About: Falkirk Community Hospital / Fracture Liaison service

(as a service user),

I went to my appointment at Falkirk Community Hospital, Unit 3, to see a Physiotherapist. I was early and waited in a beautiful warm department. I couldn't believe how spotlessly clean everything was. Everyone was so nice> I just wanted to say thankyou.

I feel that people often moan about the NHS, but I don't have any complaint.

They were absolutely lovely - I can't praise them enough.

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Responses

Response from Caroline Logan, Person Centred Co-ordinator, Nursing, NHS Forth Valley 2 months ago
Caroline Logan
Person Centred Co-ordinator, Nursing,
NHS Forth Valley

Submitted on 26/02/2024 at 09:48
Published on Care Opinion at 09:48

Dear capellasw38

Thank you for taking the time to share with us your experience whilst at Falkirk Community Hospital. It is lovely to hear how staff were kind and caring and I know they will appreciate your kind words. Our staff work very hard to create a calming and clean environment for all who visit the department and your comments are valued.

I hope you are well and take care.

Best Wishes

Caroline

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