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"The care I received was exceptional"

About: Queen Margaret Hospital / Day Surgery

(as a service user),

I was treated at Queen Margaret Hospital in Dunfermline for a Laprascopic Cholecystectomy as a day patient. At the pre operation consultation and throughout the surgical procedure, the care I received was exceptional. Every member of the team was kind, supportive and  professional. The ward was spotlessly clean and everything happened in a calm manner which is exactly what people need. I’m sure behind the scenes there were the usual daily challenges but these were invisible to us as patients. A huge thank you to every single person on the team. 

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 2 months ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 23/02/2024 at 08:36
Published on Care Opinion at 08:36


picture of Nola Cassidy

Dear Davidrb

Thank you for taking the time to share feedback about your day surgery experience, it is reassuring to see that you were happy with the care you received, and that you found the team to be kind, supportive and professional. I will share your kind words with the team who will appreciate them very much. We wish you well in your recovery.

Nola and the day surgery team

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