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All in one day!

Posted By Morsl

"All in one day!"

About: Forth Valley Royal Hospital / Surgical Skin Team Outpatients Centre / Dermatology

(as the patient),

I went to Stirling Dermatology to have a mark on my nose checked. Nose ok but another mole identified to be removed. Receptionist made an appt for me the same day at FVRH ( a cancellation ). Removed and out of hospital late afternoon. Excellent service and great staff everywhere I went ! 

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Responses

Response from Brenda Smith, Dermatology Nurse, Dermatology, NHS Forth Valley 2 months ago
Brenda Smith
Dermatology Nurse, Dermatology,
NHS Forth Valley

Submitted on 15/02/2024 at 14:20
Published on Care Opinion at 14:20

Thank you very much for leaving such positive feedback about the dermatology department

lucky you to get a cancellation

hope your skin healing well

I will feed this back to the staff in the department

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Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 2 months ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley

Submitted on 15/02/2024 at 14:20
Published on Care Opinion at 14:20

Good afternoon Morsl,

Thank you for taking the time to leave feedback about your recent visit to our clinic.

I am pleased we were able to accommodate a quick appointment for you, it is most definitely a team effort and I am glad everyone you came in contact with made your experience a positive one.

I hope your wound heals well.

Thanks again,

Kirsty

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