This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Fracture clinic care

Posted By Janny826

"Fracture clinic care"

About: University Hospital Wishaw / Trauma & orthopaedics

(as a relative),

My elderly mum recently badly broke her arm and since the incident we have had 3 visits and plaster changes. I can't thank the staff enough for their care, professionalism and just their happy, smiling demeanor. They made my mum feel so comfortable, what an amazing team!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 20/02/2024 at 16:06
Published on Care Opinion at 16:06

picture of Jennifer Montgomery

Dear Janny826,

Thank you for sharing you and your mum's experience at University Hospital Wishaw, Trauma and Orthopaedics.

I am sorry to hear about your mum's accident. I am so glad that your mum has felt comfortable attending her appointments for cast changes and that you are greeted with happy smiling faces. This really makes all the difference when you are potentially worried or nervous about an appointment.

I would be delighted to pass on your kind words to the whole team and I am sure hearing your feedback will really brighten their day.

I hope your mum makes a speedy recovery.

Kind Regards,

Jenni

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k