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"The lack of communication within the NHS"

About: General practices in Fife Victoria Hospital / Urology

(as a relative),

After being told his PSA levels had shot up in Oct, my father - who is in his 90s - was not given a CT Scan by Fife NHS. Only while staying with me in England where his fatigue was very dominant did he have blood tests and a CT scan which showed his prostate cancer had spread. 

An urgent referral was then organised via his GP in Fife.  When we attended an appointment at Kirkcaldy Hospital Urology Team, it was clear nobody knew about the CT Scan and blood test results as a completely different procedure was planned (due to a separate referral about blood in his urine). 

After a conversation and showing the report from England to the Urology Consultant, the procedure was cancelled and they commenced the referral that should have been done.

There has still been no referral or follow up CT Scan from Fife NHS, who told us they are now requesting the original CT Scan from England.

The appointment we had in Feb was a complete waste of time for all Fife NHS staff and my elderly father. I have to ask why the request for a CT scan from England was not done in mid Jan rather than mid Feb? 

We have received no communication from Dad's GP during the entire period.

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Responses

Response from Pauline Hope, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 2 months ago
Pauline Hope
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife
Submitted on 15/02/2024 at 19:09
Published on Care Opinion at 19:09


Dear Patient's Daughter,

Thank you for posting on Care Opinion. I am sorry to read that this was not a good experience for your father.

I would really like to speak with you to understand a bit more and would be grateful if you could give me a call on 01592 643355 ext 20010.

Kind regards

Pauline

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