"Spoken down to and gaslit"

Booked an appointment with one of the doctors at Victoria Medical Centre (Dr. W is all I will say.) over concerns of potential prostate problems as i've had close relatives diagnosed with prostate cancer.

When I arrived at the clinic, the doctor was 15 minutes late calling me for my appointment and when I entered and mentioned my concerns and request for a prostate examination in order to put any and all worries to bed I was told that due to my age (27) there was "unheard of" that someone my age could have prostate cancer. When mentioning that I have symptoms that line up with such and would simply like a test to find out so the doctor shut me down and immediately stated that I needed to do quantity checks with my urine to see if it was simply my bladder not filling properly or something else (despite telling them I urinate 20+ times a day and it is a full bladders worth each time!) and when I responded with "I'm definitely certain it's a lot, I could probably fill a bucket truth be told." The doctor simply asked me to be quiet, despite agreeing with them!

On top of all this, they were grinning ear to ear while I was trying to explain this, and when I told them I didn't appreciate being brushed off, or spoken to in the condescending tone they had they accused me of calling their years of expertise into question! At no point did I ever question their education, nor intelligence but at that moment I certainly questioned their professionalism!

When I stated I was no longer comfortable with them dismissing myself of my fears the way they had, they called my fears "unfounded" which I immediately called them out on, as did my partner, to which they immediately denied stating such. When we confirmed they had indeed stated that and not to lie to my face they became agitated and defensive, stating my partner and I were there simply to challenge them and in their anger got up to rush me through a prostate exam then and there, which I vehemently denied due to definitely not feeling comfortable being in the same room as this doctor let alone with them examining me in a delicate area.

I left soon after as frankly I was appalled and on the verge of tears due to their frankly disgusting attitude towards me. I have spoken to the receptionist and had said doctor (hopefully) blacklisted from ever being assigned to me again, but I urge anyone thinking of transferring to this practice or ever booked under a Dr. W to please be very careful as they do not appear to have the capacity to be professional, and will talk over and belittle you if you have a differing opinion, going so far as to blatantly wave their degree in your face and say "I know better than you so shut up" alongside attempting to gaslight you all the way into believing you didn't just hear what they said to you.

Overall, absolutely horrific doctor who has no business handling patients if they can't even show a modicum of empathy for a clearly scared patient.

I will be looking to transfer soon.