"Surprisingly compassionate service"

Phoned for an emergency appointment for my infected C-section scar. The receptionist on the phone was understanding and told me to wait for a phone call from the doctor for a consultation. The doctor phoned within an hour and booked me in for that afternoon with a nurse who could dress the scar. Arrived to the surgery and there was a bit of a wait. The nurse called me in and asked if it was okay for a student nurse to be in the same room where she was going to give me treatment. The nurse was great. She gave me privacy to undress, looked at my scar and even called in the doctor to get a second opinion. The doctor came and checked my scar and prescribed me antibiotics. The nurse then dressed my scar and told me to be brave by looking at my scar and dressing it. She made me stand in front of the mirror and made me look at the scar and dress it. I hadn’t done that since giving birth as it was something I didn’t have the guts to do. She pushed me to do and I appreciate all the support. She advised me what to do and told me to come back if anything went wrong with the scar again. Very compassionate, caring and supportive.