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"Excellent efficient care from the whole team"

About: Gartnavel General Hospital / Orthopaedics (ward 4c)

(as a parent/guardian),

Our son had elective shoulder surgery in ward 4C Gartnavel hospital.

From the very beginning the staff were welcoming, informative and very professional. The service was really efficient, he was seen by all the specialists and provided with all his medication for discharge. The staff took time to answer all our questions. 

Many thanks to Mr Arthur and all the team.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 20/02/2024 at 08:50
Published on Care Opinion at 08:50


picture of Kevin Torbet

Dear Henchie family

Thank you for taking the time to leave us your feedback on Care Opinion.

I was delighted to hear the care and treatment your son received from the staff within the Orthopaedics Department has been to a high standard and he felt well cared for.

It was very encouraging to hear how the staff took the time to listen to your concerns and answer any questions you may have had.

I have passed on your thanks to the team who have asked me to thank you for your kind words. It really means a lot to the staff.

I hope your son is feeling a lot better and recovering well back at home.

Kind regards

Kevin

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