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Care Opinion

Rampton library

Posted By RHA040249

"Rampton library"

About: Rampton Hospital

(as a service user),

As a patient on Eden ward in Rampton hospital I would like to say a big thank you to the staff in the library for the great job they do. They go above and beyond so patients get books, information and DVDS to watch and read on wards.

And I would like to say a big thank you from Eden ward because of the help you give us all year round in keeping the ward decorated ie Easter and Christmas decorations, also decorations for sporting events like the world cup.

Thank you again and keep up the great work yous do.

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Responses

Response from Tanya Cooper, Team Leader - Patients Library, Nottinghamshire Healthcare NHS Foundation Trust 2 months ago
Tanya Cooper
Team Leader - Patients Library,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 14/02/2024 at 09:35
Published on Care Opinion at 09:53

Thank you so much for this lovely post, it makes me so happy that you feel that we are doing a great job, I love helping you all and try to do my best in everything I do. I feel humbled that you have taken the time to acknowledge us as we are a very small team but try our best with all patients within the hospital.

many thanks

Tanya

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Response from Chloe Carnevale, Quality Matron, Rampton Management, Nottinghamshire NHS Foundation Trust 2 months ago
Chloe Carnevale
Quality Matron, Rampton Management,
Nottinghamshire NHS Foundation Trust

Submitted on 14/02/2024 at 09:36
Published on Care Opinion at 09:36

Hello,

This is such a BIG "Thank You" you can't help but smile!

We really appreciate you taking the time to show your appreciation for the Library Team, I know it will mean a lot to them to have their hard work recognised.

We'll make sure they get sight of your posting.

Take Care,

Chloe.

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Response from Matthew Clayton, Patient Education Centre Manager, Nottinghamshire Healthcare NHS Foundation Trust 2 months ago
Matthew Clayton
Patient Education Centre Manager,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 14/02/2024 at 09:49
Published on Care Opinion at 09:53

Hi,

Thank you for taking the time to give feedback about the patients' library and I was really pleased to hear how the staff have helped not only yourself but the ward too. We would be very interested in any suggestions you have that may improve the service further.

Have a good day

Matthew Clayton

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Response from Kay Carley, Occupational Therapy Professional Manager, Therapies and Education Service, Rampton Hospital 2 months ago
Kay Carley
Occupational Therapy Professional Manager, Therapies and Education Service,
Rampton Hospital

Submitted on 14/02/2024 at 10:05
Published on Care Opinion at 10:05

Thank you for this lovely post about the Library team I will certainly make sure they receive this feedback. I know they try really hard to ensure all patients have the opportunity to use this service and will also work with patients on the ward if they unable to come off.

Please keep sending in feedback so we can ensure our services in Therapies and Education meet the needs of patients at Rampton.

Thanks Kay

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Response from Nigel Groves, Involvement and Experience Lead, Forensic Services, Involvement Team, Nottinghamshire Health care Trust 2 months ago
Nigel Groves
Involvement and Experience Lead, Forensic Services, Involvement Team,
Nottinghamshire Health care Trust

help get the feedback we need

Submitted on 14/02/2024 at 10:11
Published on Care Opinion at 10:11

Hi I would not normaily respond to this. Howerver

what a great way to start my day reading the posting and responce from Tanya

Thank you for the posting

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