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"Her friendly manner put me at ease"

About: Fife Community Services / Rapid Cancer Diagnostic Service (RCDS)

(as a staff member posting for a patient/service user),

Over the years I have had a few issues with my bowels and attended the hospital to have tests to investigate this and hopefully help me.  Katie from the RCDS team contacted me and of course the word cancer can be very concerning but her caring, friendly manner put me at ease. 

I attended the hospital for a scan and the staff looked after me with compassion. My goodness the results came back extremely quickly and within days I was given the all clear. Not only were the staff great but Katie explained in detail the process which made the experience a lot less stressful than it could have been.  The outcome was good and I have now changed my diet to include more fibre in my diet.  I was offered information on lifestyle changes and I am doing that myself to adopt a more healthy diet. 

The RCDS initiative is impressive and of course being so quick reduces the time you might sit and worry.  

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Responses

Response from Murdina MacDonald, Lead Cancer Nurse, Cancer Services, NHS Fife 2 months ago
Murdina MacDonald
Lead Cancer Nurse, Cancer Services,
NHS Fife
Submitted on 15/02/2024 at 16:19
Published on Care Opinion at 16:19


Dear rcdsal29

It’s heartening to hear about your positive experience with the RCDS team and the care you received during your tests. Katie’s compassionate approach and clear explanations certainly make a difference in easing concerns. I’m glad the results came back quickly and that you’ve been given the all-clear.

Adjusting your diet to include more fibre and making lifestyle changes are important steps toward maintaining good health.

Thank you for sharing your feedback. We recognise swift responses indeed alleviate unnecessary worries.

Wishing you well in the future

Kind Regards

Murdina

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