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Staff were very welcoming and professional

Posted By Cat457

"Staff were very welcoming and professional"

About: Antrim Area Hospital / Accidents & Emergency

(as a service user),

Was feeling very unwell with ongoing problems with a hiatus hernia.

Staff were very welcoming and professional.

A&E is always a busy place and I was there for quite some hours but I was comfortable and was seen by staff regularly during my stay. I was also given a recall for a further scan in a few days' time. 

I felt that all staff wanted to help me get a resolution to my health concerns in a very timely manner. 

I had a very positive experience. I’d also like to mention that I visited the hospital canteen before going home at dinner time and had a very wholesome, reasonably priced meal,  which saved me having to cook and allowed me to put my feet up when I got home,

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Responses

Response from Cathy McCoy, Clinical Service Manager, Acute Medicine, NHSCT 2 months ago
Cathy McCoy
Clinical Service Manager, Acute Medicine,
NHSCT

Submitted on 10/02/2024 at 13:13
Published on Care Opinion at 13:13

HI Cat457

thank you for taking the time to document your experience in AAH Emergency Department. I will ensure that staff are made aware of your feedback and thanks

I hope you are feeling better

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