"We felt that the examination was inadequate"

My husband had a bad fall. We saw the nurse practitoner who referred us to A and E because she was concerned that his oxygen levels were dropping, the pain from the ribs and chest infection. She spoke to the consultant on duty and gave us a letter to take with us.

We went straight from the surgery to the Hospital and were seen very quickly. The Doctor discussed what had happened and then examined him with his stethoscope. We were surprised and concerned that the Doctor used his stethoscope over my husband's clothes. My husband was wearing a thick sweater over a cotton polo shirt over a cotton vest and at no point did he look at his chest without the clothing.

My husband was given some oxygen and he also had an xray which was dealt with very efficiently.

We felt that we were rushed and not listened to and felt that the examination was inadequate 

Staff skills