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The staff were very caring and attentive

Posted By wezensh45

"The staff were very caring and attentive"

About: The Knoll Hospital / Older people's care (inpatient)

(as a relative),

My Dad was recently admitted to and discharged from Knoll Hospital. During his time there the staff were very caring and attentive and nothing was any bother - except 1 incident, which was reported and dealt with in-house. He was very happy and made excellent progress during his stay enabling him to be discharged to a care home.

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Responses

Response from Karen Maitland, Clinical Service Manager - Primary Care, NHS Borders 2 months ago
Karen Maitland
Clinical Service Manager - Primary Care,
NHS Borders

Submitted on 14/02/2024 at 19:07
Published on Care Opinion at 19:07

Dear wezensh45

Thank you for taking the time to use Care Opinion to share the details of your dad's experience of being an inpatient at The Knoll Hospital in Duns.

It is lovely to hear that your dad found the staff to be caring and attentive during his stay. I have shared your feedback with the Senior Charge Nurse and Charge Nurse who will also share this with the wider Knoll team, they will be delighted to read this positive feedback.

I am pleased that your dad made excellent progress allowing for his discharge and I hope he is now settled into his care home.

Best wishes,

Karen

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