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"Care and compassion made a hard time easier"

About: Crosshouse Hospital / Gynaecology

(as the patient),

I was admitted to the gynaecology ward following a hysterectomy which also came with some additional complications.

The nursing staff, auxiliaries, cleaners and doctors were all lovely. The friendly nature of those looking after me helped bring down my stress levels and made me feel welcome, looked after and that I mattered.

Special mention to those who were assigned specifically to me, Carolyn, Audrey, Laura, Stephanie, Liz, Carol and Joanna. You all made my days brighter during some major lifestyle changes and answered the copious amount of questions I had daily. Sheena and Angela brought me tea to cheer me up and always had time for a chat. What was a really difficult time for me was made easier due to their care, compassion and warmth.

Thank you also to Dr Buck and Dr Ingyang for taking great care of me, taking time to explain difficult situations to me and ensuring I had the best treatment available. The surgery team were also extremely friendly, putting me at ease before major surgery.

Thank you to all. 

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Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 2 months ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 12/02/2024 at 11:30
Published on Care Opinion at 11:30


Dear dls1980

Firstly I hope you are making a good recovery after your recent surgery. Thank you for taking the time to write to us during what must be a busy time for you. I am delighted to hear the the compassion and care given to you by the team supported your well being and health journey. I will ensure your lovely message is passed on to the team

Best wishes and thank you

Attica

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