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Staff took great care and time to explain

Posted By tangocf79

"Staff took great care and time to explain"

About: Belfast Health & Social Care Trust / Diabetic Eye Screening

(as a relative),

Accompanied my dad who has dementia to his Diabetic Eye screening appointment at Bradbury Wellbeing Centre.

Greeted immediately by Adrian who took great care and time to explain and to apply dad’s eye drops.

It can be challenging for people with dementia at such appointments so Adrian’s approach, friendliness and patience was very much appreciated.

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Responses

Response from Conor Stewart, Senior Opthalmic Science Practioner, NI Diabetic Eye Screening Programme, Ophthalmology, Belfast Health and Social Care Trust 3 months ago
Conor Stewart
Senior Opthalmic Science Practioner, NI Diabetic Eye Screening Programme, Ophthalmology,
Belfast Health and Social Care Trust

Submitted on 09/02/2024 at 11:00
Published on Care Opinion at 11:09

picture of Conor Stewart

Hi Tangocgf79,

I am delighted to hear that you had such a positive experience whilst accompanying your father to his appointment,

We at the Diabetic Eye Screening Programme welcome feedback and it is always great to hear that we are meeting peoples expectations as a service.

I will pass on your kind words to Adrian and the other members of the team & we hope to see you again!

Regards

Conor Stewart

Senior Ophthalmic Science Practitioner

Northern Ireland Diabetic Eye Screening Programme

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