"Excellent care in kids optometry clinic"

About: University Hospital Wishaw / Ophthalmology

(as a parent/guardian),

My son had his 3 monthly eye check up at opthalmology. This time we saw both a orthoptist and optometrist ( i think that was their titles!) This entailed my son getting eye drops in which he hates and was very upset but the member of staff was kind and encouraging to him. We waited for 20 minutes before the next part of the appt and were again taken very swiftly and seen by a very kind and considerate member of staff who spoke to my son and encouraged him. A fantastic, well run service with staff who are excellent! well done!

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Responses

Response from Rachel McKay, Head of Orthoptic & Optometry Services, Ophthalmology, NHS Lanarkshire 7 months ago
Rachel McKay
Head of Orthoptic & Optometry Services, Ophthalmology,
NHS Lanarkshire
Submitted on 09/02/2024 at 14:18
Published on Care Opinion at 14:21


picture of Rachel McKay

Thank you for your review of the Orthoptic/Optometric service at UHW. I am delighted to hear that your son had such a positive experience.

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