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My husband had a stroke

Posted By hotelsg66

"My husband had a stroke"

About: Queen Elizabeth University Hospital Glasgow / Hyper Acute Stroke Unit (Ward 62) Scottish Ambulance Service / Emergency Ambulance

(as a relative),

I would like to thank everyone involved in the care with my husband. In September 2023 he had a stroke at 45. Normally fit and well he suddenly had a headache and a very obvious right sided weakness. Slurred search and mobility reduced with weakened right side. I called an ambulance which sadly took some time to arrive but when they did they confirmed my fear. Queh hospital were great but communication could have been better especially given that my husband had aphasia and couldn’t tell me what was going on. He is now doing so well and has recovered so well.  Our initial assessment by the on call stroke registrar was amazing and started him on the right medications.  He showed me the scan and communicate well with me in that moment. I can’t thank him enough for all the help he offered me. Overall I feel that communication needs to improve from consultant to patient/family but overall care was great 

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 2 months ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 09/02/2024 at 07:01
Published on Care Opinion at 07:01

Dear hotelsq66

Thank you for sharing your story. It must have been a very worrying time so I am glad to read that you are generally happy with the care your husband received.

If you would like me to pass on your thanks to the ambulance crew may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name, your husband's name and the address and date we attended.

I do hope your husband is recovering well.

Kindest regards

David

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Response from Rebecca Fulton, Lead Nurse, Older People's Services - Queen Elizabeth University and New Victoria Hospital, NHS Greater Glasgow and Clyde 2 months ago
Rebecca Fulton
Lead Nurse, Older People's Services - Queen Elizabeth University and New Victoria Hospital,
NHS Greater Glasgow and Clyde

Submitted on 09/02/2024 at 08:56
Published on Care Opinion at 08:56

Dear hotelsg66,

Thank you for taking the time to provide feedback on your husbands experience within the Stroke Unit. I will pass on your feedback to the medical team regarding consultant communication. For the nursing team I will take this forward within the Hyper Acute Stroke Unit and the Senior Charge Nurse will make improvements with communication.

Kind Regards,

Rebecca Fulton, Lead Nurse Older People & Stroke Services

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