"Experience in day case unit"

From start to finish I was very satisfied from the woman on admission to the staff in recovery especially nurse Roisin. Dr Dickey was excellent and the rest of the nursing staff and theatre staff were equally as good. They took the time to introduce themselves all and one nurse even tried to take my mind off the procedure by talking to me.

It's not a nice procedure but I know it needs to be done. The only down side to the whole thing was drinking that prep fluid beforehand and the slight delays that can happen on the day.

I think it states this can happen on the appointment letter but perhaps it would be beneficial to patients waiting especially those waiting anxiously to know of delays. Being kept informed by staff is not only a good way to communicate with patients but can ease their anxieties and worried minds.

There were quite a few people waiting for procedures that day. There are good facilities for changing and good space in the waiting area, both were very clean and tidy.