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"Sensitivity and professionalism"

About: South West Acute Hospital / Radiology

(as the patient),

Appointment began on time.

Radiologist was very friendly and extremely professional; after taking details from me, she explained very clearly why I had been called for this procedure and what it would involve. I felt very at ease .

After the scan , she explained the main findings. She informed me that within two weeks my GP will present the results in detail and prescribe the recommended medication.

She also advised me that a further, similar scan should take place in February 2026 and I need to request this from my GP.

I received appropriate information leaflets on my condition.

The entire appointment took 40min as stated in my appointment invitation.

In essence, I was very content with my appointment and commend the radiologist for her sensitivity and professionalism.

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Responses

Response from Aisling Howell, Assistant Radiology Service Manager, Western Health & Social Care Trust 16 months ago
Aisling Howell
Assistant Radiology Service Manager,
Western Health & Social Care Trust
Submitted on 08/02/2024 at 20:33
Published on Care Opinion at 20:33


picture of Aisling Howell

Dear cheetahjt44, thank you for taking the time to leave such detailed feedback. It means a lot to staff especially the DXA Radiographers who are a very small but dedicated team within Radiology. Best wishes and sincere thanks.

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