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Care Opinion

I have never been happier with the service I received

Posted By Fghaffar

"I have never been happier with the service I received"

About: University Hospital Wishaw / Day Surgery

(as the patient),

It was my first time ever being in hospital never mind under anaesthetic and number of painkillers, the doctor and nurses were so helpful and made me feel safe in their hands, they carried out this procedure from start to finish very professionally with care. I have never been happier with the service I received. The nurse who helped me after waking up was Cheryl from surgery ward 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 13/02/2024 at 18:04
Published on Care Opinion at 18:04

picture of Jennifer Montgomery

Dear Fqhaffar,

Thank you for sharing your experience on Care Opinion of University Hospital Wishaw, Day Surgery.

I am so pleased to hear that for your first experience being in hospital as well as first anaesthetic that you felt safe and looked after by the doctors and nursing staff. It must have been very reassuring to be in such safe hands for your procedure.

I will be sure to pass on your kind words to the whole team who I am sure will be delighted to hear how they contributed to your positive experience and will get a real boost from this.

I hope you are recovering well.

Kind Regards,

Jenni

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